Thursday, August 19, 2010

What's Eating You removes the slightest hint of integrity in this new show on Eating Disorders

After seeing their press release for the new reality show on E! - I can be nothing but appalled. While we all know that E! stands for Entertainment, with their new show, "What's Eating You," it also stands for "Extreme" or "Excessive" or "Exploitative" or just plain reckless and irresponsible. From their press release, this is not about help or health or saving lives. This is about trying to turn a deadly disease into entertainment - and that is wrong for those affected, it is wrong for advertisers thinking this is a way to reach their customers, and it is wrong for a brand - no matter how cheesy that brand may be. And yes, I'm speaking to you E!.

This is an excerpt from their release:

"From bizarre rituals to extreme habits, the worlds of the twelve brave participants will be an open book. From a woman who must put countless packets of artificial sweetener on anything she eats – including burgers and salads – to another who spends hours each day at different fast food restaurants, just to purge privately in a bevy of single-person bathrooms around town, audiences will follow the lives of people whose food behaviors are consuming and threatening their lives. Other stories include: a young man who will chew and swallow an entire pack of gum instead of eating food to feel satiated; a young woman who will eat ant-covered food out of a trash can, only to then purge in whatever she can find – her boots or even her purse; a young man for whom food is “dirty” and who, as a result, has a compulsion to wear rubber gloves before touching anything related to eating; a woman who drowns all of her food in gravy and has found other creative ways to eat around her gastric band and a young mother who wears layers and layers of clothes in the scorching Phoenix sun just to hide a body she feels is “sickly deformed” as a result of her pregnancies. In a particularly heartbreaking case, viewers also are introduced to a woman who was recently homeless and will drive 2 ½ hours to purchase her comfort food: white chalkboard chalk.

With the help of trained medical professionals, highly experienced therapists and nutrition specialists, these patients will attempt to begin the long, painful and often shocking journey to recovery. JD Roth, Executive Producer and CEO of 3 Ball Productions, said, “One might assume that a show about severe eating disorders would focus solely on participants’ bizarre behavior around food; but this show really is about the incredible fortitude and strength of people with intense obstacles to overcome, and how they strive to get their lives back on track. We’re very proud to be working with E!, not only in shedding light on a dangerous issue, but also in offering hope and a path to recovery.”

Seriously? Is this the work of anyone even remotely responsible? Regardless of what their logo says with the big E!, it is just plain EXPLOITATIVE. There is a difference between an article labeled "Stars, they're just like us," and a show that focuses on the very worst of a disease. Their press release alone reads more like a script for a freak show barker than for television programming. I could expect to see this in the darkest recesses of the Internet, but not on an FCC controlled medium like television.

If you are wondering how a legitimate brand could produce programming that delves into a subject like eating disorders responsibly - just look at A&E's "Intervention" [www.aetc.com/intervention/about]. Their approach actually does focus on hope, on redemption, and on life. They even went further to create something called the Recovery Project, to create outreach material, and to encourage people to participate in helping others. It is a responsible approach that positions the A&E brand in a responsible light.

E!? nothing of the sort. Even before their show goes live, they are focusing on "a young woman who will eat ant-covered food out of a trash can," who will "purge into whatever she can find - her boots or even her purse," or of another who feels she is "sickly deformed."

As for the producer of the show - 3 Ball Productions - they were the company that produced The Biggest Loser. A show that has been blamed for actually causing a contestant to develop an eating disorder. It is hardly any wonder as to the integrity of the producers behind the show when they've received some startling reviews by their own employees.

All in all, E! actually has a good brand for the type of programming they have developed in the past. So why would the risk undermining tne value of their brand and the brands of their advertisers by producing content like this? There is only answer - greed and a desire for short term profits over long term growth. It is a shame. But that is what happens when you make decisions that aren't focused on brand growth.

E! we can only watch and see what happens.

Think Cannon

Wednesday, August 4, 2010

Eat, Pray, Love & Home Shopping Network? Really?

I recently read about the new movie Eat, Pray Love. Well, not actually about the movie, but about the merchandising deals they are putting together to help promote it. Now, don't get me wrong. I'm all about branded entertainment and licensing deals. I am also all about trying to find a novel way to target a niche audience. But only in the right CONTEXT. Because if content is king, then context is truly the queen.

To create branded content deals effectively means thinking beyond demographics and viewer patterns. It means looking deeper than basic psychographics in order to find the emotional core that has brought a group of customers together. Because that is the glue beneath any customer base. Hence my outrage and my blog.

When I learned that the people behind the marketing of "Eat, Pray, Love" put together a deal with HSN as a way to promote the movie, I was leery. When I learned their strategy was to create a win/win opportunity to pay for some of the marketing by selling products "tied to the theme of the movie," my brain scratched like an old LP. Selling products? Tied to the theme of the movie? Have none of them read the book?

Not to jump to quickly, I took a look at what "products tied to the theme of the movie" meant. Did they mean the Perlier-Italian beauty products "brought to you by the Royal Borghese family" for two easy payments of $19.93? Did they mean Hutton Wilkinson's "Balinese inspired Love rings in simulated Ivory" at $29.95? Or perhaps they meant Lancome's "Eat, Pray, Love Juicy Tube Lip Gloss" for two easy payments of just $18.00. However they came up with their product mix, or even the idea of the co-branded promotion, congratulations. I think you have done more harm to a growing and beloved brand than I have ever seen. Perhaps if we buy a complete set we can get our balance, love and spirituality for just three easy payments!

Did the creators of this marketing program completely forget about context? Did they fail to look at the truth behind the Eat, Pray, Love phenomenon? Did they disregard how deeply the readers of this book care for the character and for the author's life experiences? To find that message of hope, rebirth, and love being splayed to hawk wares on HSN is not only a shock. It is a complete disregard for the intelligence of the brand's fans, and for the lessons from the book itself. Even worse, it undermines everything it takes to create a truly effective brand-driven marketing campaign - context and compassion for the brand and the customer.

If the Eat, Pray, Love brand were a laminated table. You would not be selling the plywood beneath the beautiful laminate. Yet this is what the marketers seem to be doing in this case. They're selling the commercial elements around the brand. And isn't that what got Elizabeth in trouble in the first place? An attraction to worldly indulgences instead of finding that balance between the material and the spiritual?

What is almost criminal about this effort to promote an quickly beloved brand, is that the marketers behind it risk destroying the brand altogether, all for a few quick bucks. Why not think long term? Why not think outside the commerce box? Why not look for the truth behind a story that obviously resonated with so many? After all that is what attracted so many people to this book. Not $19.95
angles, but the experiences of one woman.


I just hope Julia has what it takes to transcend the Home Shopping Network's commercialism and bring out the truth behind Eat, Pray, Love. For the brand's sake if no other...


Think Next Time.


Think Cannon